If you answered “yes” to any of the questions above, this webinar is for you!

By the end of this session participants will have a better understanding of what happens to us physically and emotionally when we enter into difficult conversations and why it often feels as if we have not been heard. Through this session we will discuss different approaches when communicating in conflict and how to stay focused on the issue versus being triggered to react. Participants will learn about the 5 styles in conflict and how their primary style may affect their ability to move forward. Plus the session will review communication skills that can help us communicate more effectively in difficult situations.

Questions you will get answered in this session include:

• How do you choose the right approach based on the conflict?
• How do you remain objective and control your anger triggers?
• How do you move from positions to interests in conflict?

Glenys Reeves

Glenys has worked in the divorce field as a mediator and as a coach. She holds certifications as an Executive Coach and Divorce Coach. As well she has received her Professional Coach Certification through the International Coach Federation. Glenys has a special interest in personal leadership and she believes that people need to personally lead as they navigate through separation and divorce. During the time Glenys practiced mediation she recognized the need for individuals to remain their “best-self” so to be able to take the high road while transitioning to their new life. Personally she has had to navigate through her own life transition and learned that no matter what experience or training you have, when dealing with your own emotions and conflicts it is often easy to get sucked into a downwards communication spiral.